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Just as every person has his or her own way of deciding issues of trust, every role a person plays will also have its own understanding of trust based on the specific goals and priorities of that role.
When you walk into a store that you have patronized for years, you have a level or trust about handing over your money in exchange for goods; the merchant may approach this transaction with an entirely different level of anxiety about your ability to pay — maybe a new employee is ringing you up — or your ownership of the credit card you proffer.
Trust means different things to different people, to different roles, and in different scenarios. Trust can mean such things as the following: Do I believe that what someone says is true and factual?
If you tell me that you will pay me back next week for what you borrow today, do I believe you? If I registered at a commerce site, and the subsequently sent me newsletters and notices, is that really a service to me?
Is a site mixing advertising into its supposed editorial content? The path people take to a level of trust can vary greatly, because some people work from the premise that trust must be earned, and some from the premise that trust is assumed but can be lost.
Earning and Losing Trust Trust plays an important part in any transaction, but it may not be a conscious part.
On a basic level, when we enter into a transaction, we make decisions about our participation: Trust is not a characteristic that inheres in an ecommerce site; trust is a judgment made by the user, based on general experience learned from being a consumer and from the perception of the particular merchant.
In every transaction, both roles of buyer and seller must make a decision about trusting the other participant. Good signs include professionalism of design, longevity, service, selection, positive anecdotal comments from other users, and even more points derived from personal experience. Trust There is no oversight group that can objectively anoint a web site as being completely trustworthy.
Trust is a subjective judgment that must be made by every user for any site, because individual goals vary and definitions of trust are unlikely to be consistent.
The merchants face the difficult task of selling themselves to the user based on the web site interface and on the advertising of the brand.
Commerce sites can influence their impression of trustworthiness by carefully designing their site to avoid amateurishness, set and meet reasonable user expectations, and address common user concerns about privacy and security.
Some of the cues a user may look for while evaluating trustworthiness in a commerce site: Is the site professional? Have the designers taken care to create a coherent interface, or is the site the apparent product of somebody learning how to code HTML?
Does the information architecture make sense? Is the site easy to navigate?
Can I find the product I want to buy? Is it easy for me to browser the site looking for interesting things I might want to buy?
Is the site easy to use? Can I access and use the site and its offered functionality? Can I search, browse, and purchase from the site? Are my questions answered?
Do other people trust this site? Have customers received their orders correctly?
Am I familiar with this company? Have I had good experiences with this company before, on or off the web? Are the prices reasonable? Is the price realistic or just too cheap?
Will they hit me with an outrageous shipping charge to balance the low price? Some users will react to a positive answer to these questions, incrementally working towards a personal measurement of a passing score for trustworthiness.
Others will react to negative answers, presuming a site is trustworthy but experiencing doubt when one of these issues suddenly appears to be less than satisfactory.Essay on trustworthiness video Enjoy proficient essay is allah s direct word which was revealed and andy what an argument is a scholarship essay.
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Trustworthiness in Qualitative Research Academic Essay Trustworthiness in Qualitative Research Understanding the strategies that have been developed to address issues of trustworthiness is the first step. Explorable Explanations Bret Victor / March 10, What does it mean to be an active reader?.
An active reader asks questions, considers alternatives, questions assumptions, and even questions the trustworthiness of the author. Elementary school (K-5) teaching guide (discussion guide, lesson plan, teachers' guide) for trustworthiness and honesty.
Produced in association with Character Counts! Classroom discussion questions, writing assignments, student activities, and . Interpersonal trustworthiness is a personal evaluation of the probability that another person can be trusted to respect responsibilities .
Published: Thu, 04 Jan “A new moral principle is emerging which holds that the only authority deserving ones allegiance is that which is freely and knowingly granted by the led to the leader in response to, and in proportion to, the clearly evident servant stature of the leader.